AGENCY
SERVICES

Comprehensive Port & Ship Agency Support for Lay-Up and Shipcare Operations

At Aroona Shipcare, we provide a full suite of Port and Ship Agency Services designed to seamlessly support vessels entering, remaining in, and departing from lay-up or shipcare periods. Our team ensures smooth coordination with port authorities, efficient vessel handling, and end-to-end support for all administrative, technical, and logistical requirements.

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Whether your vessel is arriving for hot/warm lay-up, hybrid lay-up, cold lay-up, or ongoing preservation and shipcare, we manage every detail to ensure full compliance, operational efficiency, and cost-controlled port stays.

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Our Port & Ship Agency Capabilities

1. Vessel Arrival & Clearance Handling

• Pre-arrival documentation and port formalities

• Coordination with immigration, customs, and port authorities

• Pilotage, towage, and berthing arrangements

• Quick-turnaround arrival and departure approvals

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2. Lay-Up Entry Coordination

• Liaison with port authorities for mooring, anchorage, or berth allocation

• Handling of lay-up declarations, permits, and any required exemptions

• Coordination of class, flag state, and local authority inspections

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3. Crew & Personnel Management

• Crew changes, embarkation/disembarkation support

• Immigration processing and local logistics

• Transport, accommodation, and welfare arrangements

• Reduced POB management during lay-up transitions

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4. Cargo, Stores, and Logistics

• Delivery of spares, consumables, and deck/engine stores

• Bunker, lubricants, and freshwater supply

• Waste removal, sludge disposal, and MARPOL compliance

• Procurement and last-mile logistics through our group network

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5. Technical & Operational Coordination

• Scheduling and support for class surveys or onboard inspections

• Support for maintenance teams, riding squads, and preservation specialists

• Arranging underwater inspections, hull cleaning, and essential repairs

• Coordination with shipcare service providers and onboard teams

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6. Financial & Administrative Support

• Port cost estimation and transparent disbursement accounts (DAs)

• Vendor coordination and invoice control

• Budget tracking for lay-up and shipcare activities

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7. Secure Departure & Reactivation Support

• Clearance for resuming operations

• Coordination of bunkering, stores replenishment, and crew mobilization

• Handling of compliance checks, paperwork, and port-state requirements

• Full logistics support during reactivation

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Why Choose Our Agency Services?

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• Specialized in lay-up and shipcare operations

• Single point of contact for all port, logistics, and regulatory needs

• Strong relationships with local authorities, terminals, and service providers

• Cost-efficient and transparent operational handling

• Streamlined processes that reduce vessel downtime and delays

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A Fully Integrated Solution

Our Port & Ship Agency Services are fully integrated with our Lay-Up, Hybrid Lay-Up, and Shipcare programs, ensuring a seamless experience from arrival to reactivation. With one coordinated team managing all port operations, owners can focus on commercial decisions while we handle every operational detail.